Freddie Ramos at Caribbean Reality is hands-down the best real estate agent in Puerto Rico!! Freddie helped me through both the process of selling my home and the process of buying a home and I am grateful for his finesse, knowledge, patience, and responsiveness.Freddie was able to help me sell my home at a good price and pulled out all the stops and whistles to do so, including taking excellent photos, providing videos for buyers to see and allowing buyers to see the home via video chat. He was always very punctual and responsive to texts and phone calls. Having to work with both the buyer and the seller of a home is a job that requires a lot of tact and communication, and Freddie excels at both.When I had questions, he made sure I understood the process to make the best decisions. When I had doubts, he helped me put my priorities in check and when I was frustrated with the mortgage companies and banks, he helped ease tensions.The process of buying and selling homes can be very stressful and I am lucky I had an agent that could help steer me through what can be a very painful process, especially in Puerto Rico, where the rules sometimes are different from what I am accustomed. Freddie has made a career in real estate and thoroughly understands the mortgage and banking process, as well as the real estate market in Puerto Rico.I highly recommend Caribbean Realty and Freddie Ramos! Thank you for helping me finally purchase my dream home! <3